Privacy Policy
Effective Date: 1st July 2026
RezXplore Inc. ("RezXplore", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit www.rezxplore.com, use our web and mobile applications, APIs, supplier portal, or any services provided by RezXplore.
By using our services, you agree to this Privacy Policy.
Who We Are
RezXplore Inc.
Reston, Virginia, USA
RezXplore is a B2B travel experiences marketplace connecting travel experience providers across Africa with travel distributors including travel agencies, tour operators, OTAs, destination management companies, airlines, hotel concierge services and other travel businesses.
Information We Collect
Depending on how you interact with us, we may collect:
Personal Information
- Name
- Company
- Job title
- Email address
- Phone number
- Country
- Business address
Account Information
- Username
- Password (encrypted)
- User preferences
Supplier Information
- Company registration details
- Banking information
- Tax information
- Business licenses
Booking Information
- Traveler names
- B2B agent name
- Booking references
- Dates
- Destination
- Special requests
Payment Information
RezXplore does not store complete payment card details.
Payments are securely processed by certified third-party payment providers.
Automatically Collected Information
When you visit our website / mobile applications we may collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referral source
- Cookies
- Analytics information
How We Use Your Information
We use your information to:
- Create user accounts
- Process bookings
- Process supplier payments
- Provide customer support
- Verify suppliers
- Improve our services
- Prevent fraud
- Comply with legal obligations
- Send operational communications
- Send marketing communications (only where permitted)
Sharing Your Information
We may share information with:
- Travel experience suppliers
- Travel distributors
- Payment providers
- Technology providers
- Cloud hosting providers
- Customer support providers
- Government authorities where legally required
We never sell personal information.
International Data Transfers
Because RezXplore operates internationally, information may be transferred and processed in countries outside your country of residence.
Where required, we implement appropriate safeguards.
Data Security
We use industry standard security including:
- SSL encryption
- Role-based access
- Multi-factor authentication where applicable
- Secure cloud infrastructure
- Monitoring against unauthorized access
Data Retention
We retain information only as long as necessary for:
- Business operations
- Legal requirements
- Tax obligations
- Fraud prevention
- Dispute resolution
Your Privacy Rights
Depending on your jurisdiction you may have the right to:
- Access your data
- Correct inaccurate data
- Delete your data
- Restrict processing
- Object to processing
- Withdraw consent
- Receive a copy of your data
Requests may be sent to: support@rezxplore.com
Cookies
Our website uses cookies. Please read our Cookie Policy.
Children's Privacy
RezXplore services are intended for adults and business users.
We do not knowingly collect personal information from children under 16 years of age.
Changes
We may update this Privacy Policy.
The latest version will always be available on this website.
Contact
Privacy Officer
RezXplore Inc.